Alex Sherman Resume

Education

Kennesaw State University, Kennesaw, Georgia
Bachelor of Arts in Management & Entrepreneurship May 2009

Pivotal, Senior Product Manager
Atlanta, Georgia, January 2016-Present

At Pivotal Labs we teach companies and people how to build valuable products through Lean, Agile, & XP practices with balanced collaborative teams.

IBM, Product Manager
Atlanta, Georgia, January 2016-Present

Daxko, Agile Product Manager
Alpharetta, Georgia, January 2013-January 2016

Own product vision and strategic roadmap of an engagement solution for YMCA's
Work and collaborate with an agile product team including developers, interaction designers, testers, customers and other stakeholders
Facilitate design thinking to understand customers needs and problems
Assist and moderate User research (Usability testing and research calls)
Identify Minimum Viable product (MVP) and validate through prototypes and metrics once implemented
Write and define user stories that solve users problems and goals (product requirements)
Identify new revenue opportunities within existing product
Sketch and create high fidelity mock-ups and user prototypes to facilitate learning on a potential feature or experience
Collaborate with cross-functional teams on deliverables (sales, marketing, implementation, adoption)
Demo software to customers and other stakeholders
Help draft inbound and outbound product marketing blog posts and videos

Tarkenton Companies, Product Manager
Atlanta, Georgia, June 2009-January 2013

Responsible for product management including product definition and enhancements, pricing and assisting with product marketing for GoSmallBiz.com, Jian.com, and StarterSuccess.com
Identify customer problems and turn them into features to fulfill their needs
Initiates and conducts functionality and usability testing
Responsible for documenting, re-creating, and assisting programmers to resolve open software issues
Develop presentations and demonstrate products to potential strategic partners
Develop scope, content, flow and distribution of products
Ensure product enhancements and features are reflected in marketing material
Write product support and marketing videos
Develop and manage online support material for 10 unique applications sold through 4 different channels
Assist customers from problem to resolution
Organize and schedule support meetings to educate and communicate with support team members
Leverage customer support data and feedback to make cases for product features and enhancements
Lead person on integrating support and software features between two business plan software companies

ProductCamp Atlanta, Marketing Lead & Organizer
Atlanta,GA, February 2012 – Present

Plan overall content and email marketing distribution and social media. Help plan and organize events and workshops within the Atlanta product community.
Recently helped create a new website and launch a series of blog posts highlighting product professionals in the Atlanta area.

Campbell Brothers Contracting, Foreman
Marietta,GA, May 2007 – June 2009

Supervised weekly crews, executing landscape architecture ventures
Coordinated with customer requests and local codes in providing grading and structural enhancements

Students in Free Enterprise [SIFE], Project Manager
Kennesaw, Georgia, October 2007 –May 2009

Managed the “Concept-2-Reality” competition
Increased number of entries by over 100% from 27 in spring 2008 to 55 in fall 2008.
Supervised and planned applicant evaluations and tasks
Kennesaw State University received honorable mention from the Princeton Review and Entrepreneur Magazine for this project in October of 2009

Hibbett Sports, Assistant Manager
Acworth, Georgia, January 2004 – September 2007

Assisted with training and motivating associates to achieve maximum sales productivity

Proficient in Microsoft Word, Excel, PowerPoint, Camtasia, Snag-it, Base Camp, Google Analytics, Jira, Confluence, Final Cut Pro